Services

Services are integral part of NAQ GLOBAL’s Fertilizer Quality Improvement Package provided to the fertilizer industry across the world.

For any long term contract, we assure our customer that we will provide complete solution to their plant. We believe that best of products may fail, if not properly applied.   We have our marketing & technical services offices in all countries where our products are used in bulk, so that required services may be provided to the customers at the shortest possible notice.

NAQ GLOBAL is committed for customer care on 24 x 7 basis. Technical Experts at NAQ GLOBAL are always just a phone call/email away to understand and solve any problem related to Fertilizer Quality Improvement.


 

Onsite Support and Training

We assure our customers that we are there to provide solutions, not just the product to them. For this, we ensure:

  • Onsite support of the Customer
  • Product Training for your executives

Onsite Support:
To provide the maximum efficiency of our products, we depute our team of engineers along with necessary equipment such as special pumps, nozzles, fittings etc.  Our site supervisor ensures the proper installation of these equipment before product application. This ensures the results desired after application of the suggested products. We have our trained team of engineers, which takes care of instrumentation, equipments, proper storage and application of products at site. Our engineers start up the application with all necessary equipments, and then train the executives from the customer side to use the system efficiently and effectively.  

Product Training:
Our engineers start up the application and then train the executives from the customer’s side to use the system efficiently and effectively.

We have our marketing & technical services offices in various countries, so that any after sales service required can be provided to the customers at the shortest possible notice.  

In case any customer requires, we can supply complete package of dosage system, instrumentation, application hardware, and storage system to them and can depute round the clock technical services personnel, so that complete scope of supply, application and storage is with NAQ GLOBAL and customer have just to re order the product quantities, as and when required.

R&D Lab Facilities

In an industry as dynamic as the global fertilizer industry, norms, issues, quality and quantity measures keeps on changing with new innovations and developments.
At NAQ Global we own R&D labs in Brazil and India to make sure our customers get solutions to these dynamic issues. Research and Development Center of Naq Global Brazil with fertilizer testing and quality control laboratories is certified by IFDC (USA). 

Using experience of marketing and technical services team, new products are developed for unique issues faced by fertilizer plants.  These products are also continuously fine-tuned in our Centralized R&D center for better results.

Few services of R&D laboratory we provide at NAQ Global are:


  • Formulation:
    Best solution today may not be the best solution tomorrow as fertilizer industry is a dynamic industry. So at NaQ Global we provide the best ecofriendly formulations to meet your needs.

  • Performance Testing
    Post customizing the product for our customers we make sure the quality and anticipated performance of the outcomes in our well-equipped industry standard laboratories. All tests related to reduction of dust (dust tower), anticaking (long-term or immediate humidity), strenght, free water, micronutrients, flotation, etc. are runned in R&D center.
Equipment and Instrumental Services

At NAQ Global we offer our customers wide range of equipment and inventories for their convenience for better usage of products. Equipments we provide can be widely categorized as under:

  • Spray Nozzles.
  • Pumps
  • Storage tanks
  • Pipe lines